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How rfl777 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear purpose — we collect only what we need to run your account and process payments through bKash, Nagad and Rocket.

Data collected only for account operationsbKash, Nagad, Rocket payment data protectedYou can request access or deletionNo data sold to third partiesPolicy applies subject to local law
rfl777 How rfl777 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to access the data we hold on your account, request a correction or ask us to remove your information, reach out through one of the channels below. For wallet-related queries — such as why a bKash or Nagad transaction appears in your account record — our support team can pull the transaction log and walk you through it. Responses are handled in the order they arrive, and we aim to acknowledge your request promptly.

Live Chat Open the chat widget from your account dashboard to reach our support team directly. For data requests, mention your registered wallet number — bKash, Nagad or Rocket — so we can locate your record.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered mobile number and a brief description of what you need — access, correction or deletion.
Account Help Centre Log into your account and visit the Help section to submit a data query form. This route creates a ticket number so you can track the status of your request without following up separately.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply technical measures to protect the data stored in your account. Your login is secured with a one-time password sent to your registered mobile number each session, which prevents unauthorised access even if your password is compromised. Data at rest is encrypted, and our servers are not accessible to unverified external parties. We review our data practices when regulations change or when we add new payment options.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which lobby sections load slowly on mobile. You can disable non-essential cookies in your browser without losing account access.

Account Security

Your account is protected by OTP verification tied to your registered number. If you notice a login you did not make, contact support immediately through live chat so we can lock the account.

Data Retention

We keep your account data while your account is active. After closure, we retain only what legal obligations require, then delete the rest. You can request a summary of what we hold at any time.

Third-Party Sharing

We share data with payment processors — bKash, Nagad, Rocket — only to complete your transactions. We do not sell your information to advertisers or unrelated third parties under any circumstances.

Your Privacy Rights at rfl777

The questions below cover the data rights we recognise and the steps you can take to exercise them. Whether you want to see what we hold, correct a detail or ask us to remove your account data, the process starts with a request to our support team. Availability of certain rights may depend on your local law and the eligible regions we operate in.

We collect your name, mobile number, and the details needed to verify your identity. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference to match the payment to your account.

Yes. Submit a data access request through live chat or the Help section in your account. Include your registered mobile number so we can locate your record and prepare a summary for you.

Contact support through live chat or email and ask for account data deletion. We will remove what we are not legally required to keep and confirm when the process is complete.

We share transaction references with bKash, Nagad or Rocket only to process your payment. No wallet data is passed to advertisers, data brokers or any unrelated third parties at any time.

Session cookies keep your account login active. Analytics cookies help us understand how pages load on mobile devices. You can turn off non-essential cookies in your browser settings without affecting your account.

After you close your account, we keep only the data that applicable legal obligations require us to retain. The rest is deleted. You can request a record of what remains at any point during that period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.